Our Privacy Policy
Your privacy is paramount. This policy details how Digidarts collects, uses, and protects your personal information.
Last Updated: December 9, 2025
1. Information We Collect
We collect information primarily to provide our services and improve your experience on our website.
Information You Provide Directly:
- **Contact Data:** Name, email address, phone number, and company name when you fill out a contact form or service request.
- **Communication Data:** Records of correspondence, including emails and chat transcripts.
Information Collected Automatically:
- **Usage Data:** Details about how you use our website (pages visited, time spent, links clicked).
- **Technical Data:** IP address, browser type, operating system, and referral sources.
- **Tracking Data:** Data collected via cookies, web beacons, and other tracking technologies (e.g., Google Analytics, Meta Pixel).
2. How We Use Your Information
Your data is used solely to facilitate and improve our business operations:
- **Service Delivery:** To communicate with you and fulfill our contractual obligations.
- **Marketing & Retargeting:** To send you relevant marketing communications (only if you opt-in) and serve targeted advertisements based on your interests.
- **Analytics & Improvement:** To monitor and analyze site usage, troubleshoot, and enhance website performance and user experience.
- **Security:** To protect against fraud and unauthorized access.
3. Cookies and Tracking Technologies
Digidarts uses cookies to distinguish you from other users and enhance your browsing experience.
Types of Cookies Used:
- **Essential Cookies:** Required for the operation of the website (e.g., form submissions).
- **Analytical Cookies:** Used to recognize and count the number of visitors and see how visitors move around the site (e.g., Google Analytics).
- **Targeting Cookies:** Record your visit to our website and the pages you have visited to enable relevant advertising (e.g., Meta Pixel, LinkedIn Insight Tag).
You have the right to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
4. Sharing Your Information
We **do not sell** or rent your personal data to third parties. We may share information only in the following limited circumstances:
- **Service Providers:** We share data with third-party vendors (e.g., CRM software, email marketing platforms) necessary to perform services on our behalf.
- **Legal Requirements:** If required by law, subpoena, or governmental request.
- **Business Transfers:** In connection with a merger, sale of company assets, or acquisition.
5. Your Rights & Contact Information
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you.
How to Contact Us Regarding Privacy:
Email: privacy@digidarts.xyz
Address: 3806 Central Plaza, 18 Harbour Road, Hong Kong
We aim to respond to all privacy-related inquiries within 30 business days.
